SHIPPING & HANDLING TERMS
Most orders will be processed and shipped within 6 business days.
We do not ship on Saturday, Sunday or Holidays.
E-mail notification with your tracking number will be sent once your order is shipped out.
****Worldwide shipping is available****
Each item we ship may have different delivery times. This is because some products are packaged and shipped separately.
Sales tax is charged for all orders shipped inside of California, San Francisco. Sales tax is 8.75%. For orders in Canada, there will be tax charged depending your province.
Please make sure that shipping addresses match with Google Earth as it is crucial for your order to be processed and shipped in a timely manner. We will not be able to do a reshipment if you input an incorrect address.
Delivery period and price depends on destination. There is an average estimated indicated delivery time after the order is fulfilled.
3-5 business days via USPS
1-8 business days via FedEx Ground
5-10 business days with tracking
10-30 business days with tracking
Please note that for International orders, it will take a little bit more time due the shipping policies & protocol of each individual country.
Also, all the international orders are sent out & get charged with tracking information because is highly necessary for international orders since they can be held at customs.
Shipments outside of the USA may incur customs fees, depending on destination country. The fee may vary depending on your order value, country limitations, and other factors.
Reshipment is available in case order lost in transit or never arrives at destination.
Any claims for misprinted/damaged/defective items must be submitted - email us - within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
The majority of order are sent from CA, USA. Few items are made in MTL, Canada, and will be shipped separately.
For any problems or concerns with shipping please contact us via email at firstname.lastname@example.org
ONI THE WORKSHOP ™.
Prodigious and shocking furniture from Japanese inspiration.